Shipping & Returns

Shipping
KindHide™ orders are shipped within the United States at a flat rate of $7.95. Once your order has shipped, tracking information will be provided when available.

Please double-check your shipping address before placing your order. If you notice an error after ordering, contact us as soon as possible at orders@kindhide.com.

Returns
We want you to feel confident ordering from KindHide™. Unopened and unused products may be returned within 14 days of delivery. For hygiene and product-safety reasons, we cannot accept returns of products that have been opened or used.

Please contact orders@kindhide.com before sending a return. Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us at orders@kindhide.com within 7 days of delivery. We’ll work with you to make it right.

Refunds
Once an eligible return is received and approved, your refund will be issued to the original payment method. Original shipping charges are non-refundable unless the return is due to an error on our part.